22bd Privacy Policy

Introduction and Overview

22bd ("we", "us", or "the platform") places the highest importance on your privacy. This Privacy Policy ("Policy") describes what information we collect when you use our website 22bd.cam, register an account, or use our services, how we process that information, and what steps we take to protect your privacy.

This Policy applies to all members residing in Bangladesh who use the 22bd platform. By using our services, you are considered to have given your consent to the terms of this Privacy Policy. If you have any questions about this Policy, please contact our support team.

Information We Collect

To operate our services smoothly and provide you with the best experience, we collect the following types of information:

2.1 Information You Provide Directly

When you open an account on 22bd or use our services, you voluntarily provide the following information:

• Full name and date of birth (for age verification — 21+ confirmation)
• Email address and mobile number
• National ID card or passport number (for KYC verification)
• Residential address
• Payment method details (bKash, Nagad, Rocket, Upay, or bank details)
• Account password (stored in encrypted form)

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device identifier information
• Browser type, operating system, and device model
• Page visit logs, click patterns, and session duration
• Information obtained from cookies and similar tracking technologies
• Transaction history and gaming activity logs

2.3 Information Received from Third Parties

In some cases we may receive additional information about you from identity verification service providers or payment processors, which is primarily used to prevent fraud and ensure financial security.

Purpose of Using Information

We use the information collected from you for the following legitimate purposes:

• Account Management: Creating, verifying, and maintaining your account.
• Service Delivery: Operating betting, gaming, and casino features.
• Payment Processing: Completing deposits, withdrawals, and transactions.
• Identity Verification: Completing the KYC process and confirming 21+ age.
• Fraud Prevention: Preventing unauthorized activity and cyberattacks.
• Responsible Gaming: Identifying excessive betting patterns and providing necessary support.
• Customer Service: Providing support via 24/7 live chat and email.
• Legal Obligations: Complying with applicable laws and regulations.
• Platform Improvement: Analyzing user experience and improving services.

We never sell your information and do not share it with third parties for marketing purposes without your permission.

Information Sharing and Disclosure

22bd may share your information with the following parties in limited circumstances:

4.1 Service Provider Partners

Trusted technology and payment service providers that assist in operating our platform, working under strict confidentiality agreements. These include payment gateways, identity verification services, and technology infrastructure providers.

4.2 Legal Requirements

In cases of court orders, legal proceedings, or valid requests from regulatory authorities, we may be required to disclose relevant information.

4.3 Fraud Prevention

If money laundering, fraud, or any illegal activity directed against the platform is suspected, relevant information may be provided to the appropriate authorities.

4.4 Business Transfers

In the event of any merger, acquisition, or restructuring, user information may be transferred to the new entity, but the terms of this Privacy Policy will continue to apply.

Cookies and Tracking Technologies

22bd uses cookies and similar technologies to improve your browsing experience. Cookies are small data files stored on your device.

5.1 Types of Cookies We Use

• Essential Cookies: Required for the platform's basic functionality; these cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Help improve the platform by analyzing user behavior.
• Security Cookies: Used to detect and prevent fraudulent activity.

5.2 Cookie Controls

You can control or delete cookies through your browser settings. However, disabling essential cookies may cause some platform features to not work properly.

Data Security Measures

To protect your personal information, we have implemented industry-standard technical and organizational measures:

• SSL Encryption: All our communications are protected by 256-bit SSL encryption, keeping your data secure during transmission.
• Data Encryption: Stored sensitive information is kept in encrypted form.
• Access Controls: Only authorized personnel have access to the information they need.
• Two-Factor Authentication: Two-factor authentication is available to enhance account security.
• Regular Audits: Regular security tests are conducted to identify system vulnerabilities.
• Firewall and Monitoring: Round-the-clock network monitoring and advanced firewall protection.

While no system is completely secure, we ensure every effort to protect your information. If a security breach is suspected, swift action is taken and users are notified where necessary.

Data Retention Period

We retain your personal information only for as long as necessary:

• Active Accounts: All relevant information is retained while the account remains active.
• Closed Accounts: Necessary information is retained for a specified period after account closure for legal and regulatory compliance.
• Financial Transaction Records: Retained for the long term as required for financial audit purposes.
• Cookie Data: Automatically deleted after a set period of time.

Once the designated period has ended, information is securely deleted or anonymized so that identification is no longer possible.

Your Rights

You have the following rights regarding your personal information:

• Right to Access: The right to request what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances, though complete deletion may not be possible where legal obligations exist.
• Right to Restrict Processing: The right to request that processing of your information be restricted in certain cases.
• Right to Data Portability: The right to receive your information in a structured, commonly used format.
• Right to Object: The right to object to the processing of your information for specific purposes.

To exercise these rights, email [email protected] or contact us via 24/7 live chat. We will process your request within a reasonable time.

Protection of Minors

22bd provides services only to those aged 21 and above. Our platform does not intentionally collect any information from minors. Age verification is mandatory at the time of account registration and we follow this process strictly.

If we become aware that information from a minor has been collected, that information will be deleted immediately and the associated account will be closed.

International Data Transfers

22bd is primarily a Bangladesh-focused platform. For data processing purposes, information may in some cases be transferred to international servers. In such cases we ensure that adequate data protection measures are in place in the destination country or with the relevant entity.

Such transfers are always carried out in a manner consistent with this Privacy Policy and in compliance with the applicable legal framework.

Policy Changes and Updates

22bd may update this Privacy Policy from time to time. The Policy may change as a result of legal changes, service improvements, or the adoption of new technologies.

For significant changes, we will post a notice on the website or inform you at your registered email address. Continued use of the platform after changes indicates that you have accepted the updated Policy. The latest effective version will always be available on this page.

Other Important Matters

12.1 Third-Party Links

Our platform may or may not contain links to third-party websites. Even if it does, we are not responsible for the privacy practices of those sites and recommend reading their own policies before visiting them.

12.2 Applicable Law

This Privacy Policy is governed by the applicable laws of Bangladesh. Any disputes will be resolved through the appropriate judicial authorities of Bangladesh.

12.3 Response to Data Breaches

In the event of a data breach, we will take action in accordance with a rapid response plan. Affected users will be notified within a reasonable time and protective measures will be taken.